1. Program Description
andChat ("we", "our", or "us"), operated by Chris Rodrigues, provides guest messaging services for hospitality properties. Guests receive SMS notifications, check-in updates, and concierge support related to their booked reservations.
2. SMS Messaging Terms & Conditions
By opting in or providing your phone number during hotel check-in or booking (or via our Opt-In Consent Form), you consent to receive SMS text messages from andChat and the associated hospitality property.
- Message Frequency: Message frequency varies based on your reservations, stay duration, and inquiries.
- Cost: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
- Opt-Out Instructions: You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, reply START and we will resume sending SMS messages to you.
- Support / Help Instructions: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or contact us directly at restlessnap@icloud.com.
- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
3. User Conduct
You agree not to use the messaging service for unlawful purposes or to send abusive, obscene, or threatening content.
4. Privacy
Your use of our messaging service is also governed by our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.