Privacy Policy

Effective Date: September 21, 2026

1. Overview

andChat ("we", "our", or "us"), operated by Chris Rodrigues, provides hospitality guest messaging solutions enabling properties to communicate with guests regarding their stays, check-in instructions, and concierge services. We respect your privacy and are committed to protecting your personal information.

2. Information We Collect

When you interact with our messaging service, we may collect:

  • Contact details such as your phone number, first name, last name, and email address.
  • Reservation information such as room number, check-in, and check-out dates.
  • Message logs and contents exchanged with hotel or hospitality staff.

3. How We Use Information

Information collected is used solely to provide and support hospitality guest communications, including:

  • Sending check-in details, room access links, and property announcements.
  • Responding to your inquiries and concierge requests via SMS or WhatsApp.
  • Coordinating customer service and property maintenance tasks.

4. Mobile Information Sharing & Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security & Retention

We implement industry-standard security measures to safeguard your communications and personal data. We retain messaging logs only as long as necessary to fulfill hospitality services or comply with legal obligations.

6. Contact Us

If you have any questions about this Privacy Policy or wish to request deletion of your information, please contact us at:

andChat / Chris Rodrigues
Email: restlessnap@icloud.com
Phone: +1 (304) 703-9489